We are a reputable British Web Hosting business, based in Birmingham, United Kingdom with several in-house staff who take care of customer related queries, and as we offer realistic pricing for our hosting packages, it makes them affordable for all types of businesses and individuals no matter which kind of projects you have.
As a small business (which is a good thing in the Web Hosting industry!), we pride ourselves on providing a more personal service by going the extra mile for each and every one of you. Our support ticket system is the fastest and most efficient way to resolve any issues you may be experiencing with your own custom scripts, not repeated downtime or slow performance that you may have had to put up with other web hosting providers in the past. The network and hardware we use are excellent which helps us provide you the best server uptime and website performance possible.
For the month ending 28th February 2016, our average support response time was 7 minutes for escalations, but most importantly, the average resolution time was 3 hours. Please note that these times are including very complex issues for 3rd party issues that are not usually supported by most providers, because as we said, we do go the extra mile! For less complex problems you can expect a response or even resolution within just 10 minutes, which is, of course, just awesome!
We can achieve this by only hiring well-trained expert support staff; you will always be dealing with the highest level support person. We do not waste any time assuming that the issue may be something on your end; rather, the issue is immediately investigated to check and verify that every part of your service is working correctly first. We also use a web-based messaging system, which means we can receive your messages faster than e-mail. All of these things help make HostXNow's problem resolution times one of the fastest in the business.
HostXNow has been around since 2009.
Plenty of resources for everyone.
Check our live uptime server statistics.
You can rely on our helpful & friendly staff.
Our experienced staff are available 24x7.
Ample resources at affordable prices.
Easy to use without all the techie-jargon.
Fanatical about performance and stability.
Enterprise servers and networks.
We have excellent web hosting reviews.
Can request a full refund within 30 days.
DDoS Protection for all types of attacks.
We make daily, weekly, and monthly backups to a server hosted in an entirely different datacentre, and that data is copied to a secondary backup server which is also in a different datacentre. You can rest assured knowing that your data is safe with us.
As it is crucial to have reliable web hosting for your personal, business or organisation website, we only use the best technology to ensure that we provide a secure and reliable web hosting environment as possible and also deliver your content and web pages at lightning fast speeds.
We place our servers in state-of-the-art data centres located around the world. We use high-quality server hardware running up to 64GB of RAM, Dual E5 CPUs with PURE SSD drives and RAID-10 for the ultimate performance, to offer you the highest level of service possible.
Although we are based in the UK, we maintain data centres in the United Kingdom, France and Canada. This allows us to better service our international as well as our local customers as we can provide a centre to store our customer's data that is closer to home, thus providing faster data speeds to our customers.
Click on the tabs below to find out more information regarding the datacentres we utilise.
All our VPS Hosting solutions are hosted in our Maidenhead data centre which is located in the United Kingdom and is situated on a purpose-built site near the centre of the town.
Our Web Hosting and Reseller Hosting solutions can be hosted in this datacentre. The SBG data centre is located in France at the heart of the OVH network, optimising application response times towards Central and Eastern Europe.
All our Backup Hosting solutions are hosted in this datacentre. By choosing RBX, latency times towards Western and Northern Europe will be reduced. You'll also get a central point on the OVH network, which is ideal for international business.
East Coast, US
West Coast, US
Interested? If you have any questions or would like to provide us with some feedback, please Contact Us.