Outsourced Support

24x7 Helpdesk Outsourced Support Plans

UNLIMITED SERVERS

£400.00
per month
  • Choose this plan if you would like us to support a minium of 100 Support Tickets on Unlimited Servers. You can add more tickets at any time.

UNLIMITED TICKETS

£400.00
per month
  • Choose this plan if you would like us to support a minium of 5 servers with Unlimited Tickets. You can add more tickets at any time.

You may also contact us for a custom quote.

Why Choose Outsourced Support From HostXNow?

We manage your infrastructure by keeping your services online and supporting your customers via your own helpdesk. We also offer 24x7 Live Chat for an additional monthly cost.

Technical Information

For Those Who Would Like To Know More About Our Outsourced Support Plans

If you choose this plan there will be no limit on the number of servers that we work on, you will only be limited by the amount of tickets you pay for each month.

If you choose this plan there will be no limit on the number of tickets that you can use, you will only be limited by the amount of servers you pay for each month.

You may add 24x7 LiveChat so we can work with your customers directly from your website. No need for you to pay extra for Live Chat software as you may simply use a free service tawk.to

The team of 4 Techs (2x techs assigned per shift) that we set up for you are very professional and experienced. Our techs will respond to all tickets at your own helpdesk or live chat with no mention of our own company name, so rest assured we have you covered.

We support, cPanel, WHM, OpenVZ, KVM, WHMCS, Live Chat, Popular CMS Scripts e.g WordPress, CloudLinux, LiteSpeed, MariaDB, MySQL, Apache, LSCache, Softaculous, eNom, Kernelcare, cPremote, SolusVM, HetrixTools, Tawk, plus much more!

All of our Virtual Private Servers come packaged with the SolusVM control panel which allows you to instantly reboot your Virtual Private Server at any time without the need to contact support. Virtual Private Servers usually restart in under 10 seconds however the restart time can vary depending on what software you are running on your VPS.

Interested? If you have any questions or would like to provide us with some feedback, please, Contact Us.

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