Accessing Webmail

Webmail is a means of accessing your email accounts through a web browser, which gives you the opportunity of dealing with your emails from any computer with an internet connection.

To access Webmail, first you need to login to your cPanel account and then follow this guide.

1. Click on the ‘Webmail’ icon which can be found in the Mail section of your cPanel home screen.

2. Click on the ‘Go To Webmail Login’ icon.

3. Select the program you wish to use to access your Webmail by clicking either the ‘Horde’‘Squirrelmail’ or ‘Roundcube’ icon.

Note: You can also login to Webmail without using cPanel by entering https://yourdomain.com:2096 into a web browser and then entering your username and password.

Backing Up your Site

For new users of cPanel the easiest method of backing up your site is to use the Backup Wizard, which we will describe to you in this article.

To backup your site, first you will need to login to your cPanel account and then follow this guide.

1. Click the ‘Backup Wizard’ icon, which can be found in the Files section of your cPanel home screen.

2. You then have the option of Backup or Restore, as we are backing up the site click on the ‘Backup’ button.

3. Next you need to decide whether you want to do a full backup or a partial backup of your site.

FULL BACKUP

1. Click the ‘Full Backup’ button.

2. Select the destination for the backup from the following options:

a) Select ‘Home Directory’ to store the files on your web server.

b) Select ‘Remote FTP Server’ or ‘Secure Copy (SCP)’ to store the files on a remote machine.

Note: If you select either of these options, you will need to fill in the fields relating to your Remote Server.

c) Skip this step if you wish to download the file to your computer.

3. In the ‘Email Address’ field enter your email if you wish to be informed when the backup is finished.

4. Click the ‘Generate Backup’ button.

5. Click the filename in the ‘Backups Available for Download’ field to save a copy to your computer.

PARTIAL BACKUP

1. Select the Partial Backup you require by clicking ‘Home Directory’, ‘MySQL Databases’ or ‘Email Forwarders & Filters,

2. Click the required link on the following page to store the information to your computer.

Brute Force Protection

HostXNow has brute force protection enabled on all of our servers. This means that if anyone fails to login between 15 times in a row, their IP will be banned for about 5 minutes before being allowed to try again.

This disencourages all hack attempts and makes it harder for everyone to guess your password because they can only try so many times. If it seems that an IP has missed a password too many times, he/she will be banned from our system via IP for 1 day. You are free to email us to explain what you have been trying to do.

If you have any questions about BFP, please contact our support department for further assistance.

Changing the Control Panel Password

To change your Control Panel password, first you will need to login to your cPanel account and then follow this guide.

1. Click on the ‘Change Password’ icon, which can be found in the Preferences section of your cPanel home screen.

2. In the ‘Old Password’ field, enter your existing password, (the one you use to log into cPanel).

3. In the ‘New Password’ field, enter your new password.

Note: Please read the notes below the fields for advice on selecting and securing your password.

4. In the ‘New Password (again)’ field, re-enter your new password to confirm it.

Note: You will see the strength of your password below, if you are unable to think of a secure password, we suggest that you click the Password Generator button and use its suggestion.

5. Click the ‘Change Password’ button to save it and update your account.

Changing your Control Panel Style

Styles or skins determine the look of the cPanel interface when viewed in your web browser, there are several alternative styles for you to choose from.

To change your control panel style, first you need to login to your cPanel account and then follow this guide.

1. Click on the ‘Change Style’ icon which can be found in the Preferences section of your cPanel home screen.

2. Click on an image to preview the style.

3. Click the ‘Apply’ button to change to the previewed style or click ‘Close’ to view more styles.

Configuring Account Level Email Filters

Account level email filters allow you to filter email for your domain’s main email account, if you wish to filter email for individual addresses then see our user level filtering article.

To configure account level email filters, first you need to login to your cpanel account and then follow this guide.

1. Click on the ‘Account Level Filtering’ icon which can be found in the Mail section of your cPanel home screen.

2. Click on the ‘Create a new Filter’ button.

3. In the ‘Filter Name‘ field, enter an appropriate name for your filter.

4. From the ‘From’ drop down, select a message characteristic.

5. From the ‘equals’ drop down, select an operator.

6. In the next field, enter the characters or words you wish to use as a filter.

Note: You can add and subtract rules by clicking the + or – buttons.

7. From the ‘Actions’ drop down, select the action you wish the filter to take.

Note: You can add and subtract actions by clicking the + or – buttons.

8. Click the ‘Activate’ button to initialize the filter.

Configuring SpamAssassin

SpamAssassin is an email utility that examines every email in an attempt to filter out spam, this is achieved by testing for known spam characteristics. Should the message reach a predefined score, then it is discarded as spam.

To configure SpamAssassin, first you need to login to your cPanel account and then follow this guide.

1. Click on the ‘SpamAssasin’ icon which can be found in the Mail section of your cPanel home screen.

2. Click the ‘Enable SpamAssassin’ button to enable it.

Automatically Delete Spam

1. Click the ‘Auto-Delete Spam‘ button to have SpamAssassin delete mail when it reaches a certain level of hits.

Note: The default setting is 5, a higher number means a more conservative setting. By using this feature you could lose mail that is not spam, if SpamAssassin has not been configured correctly.

Spam Box

1. Click the ‘Enable Spam Box’ button to have a seperate folder created, called Spam, into which SpamAssassin will send all mail it considers to be spam.

Note: We recommend that you use this feature, to check if all mail in the folder is actually spam. Be aware that if you use a POP3 client to collect your mail you will need to access and empty your spam box using the address [email protected]/spam and your email account password. Alternatively you can use webmail and access the spam folder from there, please ensure you empty your spam box regularily to avoid exceeding your email quota.

Configure SpamAssassin

1. Click the ‘Configure SpamAssassin’ button to create a blacklist, a whitelist and to set test scores that SpamAssassin should use.

2. In the ‘blacklist_from’ fields, enter email addresses from whom you do not wish to receive mail.

Note: Entering [email protected] will blacklist all mail from that address, entering *@spam.com will blacklist all mail from any address at spam.com.

3. In the ‘required_score’ field you can change the default setting for the number of emails received before a certain email is considered spam.

4. In the ‘score’ fields you can assign scores to individual tests.

Note: If you wish to do this we recommend you read the SpamAssassin documentation at http://spamassassin.apache.org/tests.html for further information.

5. In the ‘whitelist_from’ fields enter any email addresses whose email gets blocked, but from whom you wish to receive email.

6. Click the ‘Save’ button to store your preferences.

Configuring User Level Email Filters

User level email filters allow you to filter email for individual addresses, if you wish to filter your domain’s main email account then see our account level filtering article.

To configure user level email filters, first you need to login to your cPanel account and then follow this guide.

1. Click on the ‘User Level Filtering’ icon which can be found in the Mail section of your cPanel home screen.

2. Click on the ‘Manage Filters’ link under the Actions heading, next to the user account you wish to filter.

3. Click on the ‘Create a new Filter’ button.

4. In the ‘Filter Name‘ field, enter an appropriate name for your filter.

5. From the ‘From’ drop down, select a message characteristic.

6. From the ‘equals’ drop down, select an operator.

7. In the next field, enter the characters or words you wish to use as a filter.

Note: You can add and subtract rules by clicking the + or – buttons.

8. From the ‘Actions’ drop down, select the action you wish the filter to take.

Note: You can add and subtract actions by clicking the + or – buttons.

9. Click the ‘Activate’ button to initialize the filter.

Creating A Subdomain

Subdomains are URLs for different sections of your website. They use your main domain name and a prefix. For example, if your domain is yourdomain.com a sub-domain of your domain might be support.yourdomain.com

To create a new Subdomain, first you need to login to your cPanel account and then follow this guide.

1. Click on the ‘Subdomains’ icon, which can be found under the Domains section of your cPanel home screen.

2. In the ‘Subdomain’ text box, enter the prefix for your new subdomain.

Note: If you have multiple domains listed, please ensure you pick the correct domain in the drop down box.

3. In the ‘Document Root’ text box, clicking the ‘Home’ icon will input the default directory for your subdomain.

4. Now click the ‘Create’ button to create and save your new subdomain.

Creating Cron Jobs

A cron job is a scheduled task that takes place at predetermined times on the server.

To create a cron job, first you need to login to your cPanel account and then follow this guide.

1. Click on the ‘Cron Jobs’ icon which can be found in the Advanced section of your cPanel home screen.

2. In the ‘Email’ field enter the address that the cron will send details to when it has run a job.

Note: If you do not want an email to be sent for an individual cron job you can redirect the command’s output to /dev/null like this: mycommand >/dev/null 2>&1

3. In the ‘Common Settings’ drop down select the frequency you require the cron job to run.

4. In the ‘Command’ field enter the command you wish the system to run.

5. Click on the ‘Add New Cron Job’ button to create and store your new cron job.

Note: Cron jobs can be edited and deleted from the listing under current Cron Jobs.

Creating Custom Error Pages

Error pages are displayed to Internet users when any one of a variety of errors occur, such as when a user enters an incorrect URL or is not authorized to access a specific directory in your web site.

Companies often customize error pages to brand them with a specific corporate image and a link to their home page. You do not have to customize these pages – the error page is always available, whether customized or not.

To create Custom Error Pages, first you need to login to your cPanel account and then follow this guide.

1. Click on the ‘Error Pages’ icon, which can be found under the Advanced section of your cPanel home screen.

2. If you have multiple domains listed, please ensure you pick the correct domain in the drop down box.

3. Select the error page that you wish to modify, such as the ‘404‘ page.

3. In the text field enter the HTML code and text to customize the page. You can use the buttons to insert tags into the code.

Example:

404 Not Found

 

The requested page, ,is not available.

 

4. Click the ‘SAVE’ button to save and apply the new page.

Creating a Default (catchall) Email Account

A Default (catchall) email account will accept any email that is sent to a non-existant email address linked to your domain.

To create a Default (catchall) email account, first you need to login to your cPanel account and then follow this guide.

1. Click on the ‘Default Address’ icon, which can be found in the Mail section of your cPanel home screen.

2. If you have multiple domains listed, first please ensure that you select the correct domain from the drop down titled ‘Send all unrouted e-mail for:’

3. Ensure that ‘Forward to email address’ is selected and in the text box enter the email address you want to use as your default email.

Note: Initially, your default POP address is set as your catchall account.

4. Then click the ‘Change’ button to set the new default address.

Creating a MySQL Database

To create a MySQL Database, first you need to login to your cPanel account and then follow this guide.

1. Click on the ‘MySQL Databases’ icon, which can be found in the Databases section of your cPanel home screen.

2. In the ‘New Database’ text box, enter the name for your new database.

3. Click the ‘Create Database’ button to create and save your new database.

Note: You will also need to create and add a user to the database.

4. Click the ‘Go Back’ link.

5. In the MySQL users section, in the ‘Username’ text box, enter a new user for the database.

6. In the ‘Password’ text box, enter a password for the new user.

7. In the ‘Password (Again)’ text box, re-enter the new password.

8. Then click the ‘Create User’ button to save the new user record.

Note: You will now need to link the user to the database.

9. Click the ‘Go Back’ link.

10. In the Add User to Database section, check that the correct user and database are selected.

Note: The username and the database will be prefixed by the username of the hosting account with an underscore ‘_’ between them.

11. Click the ‘Add’ button to link the user to the database.

12. Select the ‘All Privileges’ checkbox to assign the user privileges.

13. Click the ‘Make Changes’ button to add the user to the database.

Creating a Pop Email Account

To create a new POP email account, first you need to login to your cPanel account and then follow this guide.

1. Click on the ‘Email Accounts’ icon, which can be found in the Mail section of your cPanel home screen.

2. In the ‘Email’ text box, enter the email address for your new POP account.

Note: If you have multiple domains listed, please ensure you pick the correct domain in the drop down box.

3. In the ‘Password’ text box, enter a password for the new account.

4. In the ‘Password (Again)’ text box, re-enter the new password.

5. In the ‘Mailbox Quota’ text box, you can either accept the default size of 250MB or set your own size. Alternatively you can click the radio button to choose unlimited.

6. Now just click the ‘Create Account’ button and your new POP mail account will be saved and listed under the [email protected] section.

In the listing you can view how much of your quota has been used and amend the size if necessary. You can also change the password, access your webmail, configure an email client or delete the account.

Creating an Addon Domain

An addon domain allows a new domain name to link to a subdirectory of your account, this means you can host additional domains from your account.

To create an Addon Domain, first you will need to login to your cPanel account and then follow this guide.

1. Click on the ‘Addon Domains’ icon, which can be found under the Domains section of your cPanel home screen.

2. In the ‘New Domain Name’ field, enter the name for your new addon domain.

3. Click in the ‘Subdomain/Ftp Username’ field, and cPanel will automatically complete this field and the ‘Document Root’ field.

4. In the ‘Password’ field, enter a password for this new addon domain.

5. In the ‘Password(Again)’ field, re-enter your new password.

Note: If you are unable to think of a secure password, click the ‘Password Generator’ button and cPanel will supply a secure password for you.

6. Click the ‘Add Domain’ button to save your new addon domain and cPanel will also create a new FTP account for your addon domain.

Note: Addon Domains will not be functional unless the domain name is registered with a valid registrar and configured to point to your DNS servers.

Creating an Auto Responder

An Auto Responder is an automated email message that you can set to respond to all emails sent to an email account. The most common use for this is the ‘Out of Office’ message to inform people that you are away and their message will be answered on your return.

To create an Auto Responder, first you need to login to your cPanel account and then follow this guide.

1. Click on the ‘Auto Responders’ icon, which can be found in the Mail section of your cPanel home screen.

2. Click the ‘Add Autoresponder’ button.

3. Choose a character set, if required, from the drop down box.

4. In the ‘Interval (hours)’ text box, specify the interval for the auto responder to wait between responses to mail from the same email address.

5. In the ‘Email’ text box enter the address for which you need to create the auto responder.

Note: If you have multiple domains listed, please ensure you pick the correct domain from the drop down box.

6. In the ‘From’ text box, enter your details as you want them to appear in the From field of your response.

7. In the ‘Subject’ text box, enter the subject for the response or enter ‘Re: %subject%’ to automatically add the subject of the senders message.

8. Click the ‘HTML Message’ checkbox, if the message contains HTML tags.

9. In the ‘Body’ field, type the text of the response.

10. Click the ‘Create/Modify’ button to create and save your new auto responder.

Creating an FTP account

To create an FTP account, first you need to login to your cPanel account and then follow this guide.

1. Click the ‘FTP Accounts’ icon, which can be found in the Files section of your cPanel home screen.

2. In the ‘Login’ field, enter a username for the account.

3. In the ‘Password’ field, enter a password for the account.

4. In the ‘Password (Again)’ field, re-enter the new password.

Note: Remember to use a secure password, if you require help with a secure password, click the ‘Password Generator’ button.

5. In the ‘Quota’ field, either enter a size for the new account manually or check the unlimited field.

6. Click the ‘Create FTP Account’ button, your new account will be created and saved in the Account Management section.

Note: In the Account management listing, you can delete an account, edit the quota size, change the password and configure an FTP client.

Enabling Hotlink Protection

A Hotlink is when content on your site is illegally used (embedded) on another site, using your bandwidth as a file server. Hotlink protection will enable you stop people from linking directly to files and images on your website.

To use Hotlink Protection, first you need to login to your cPanel account and then follow this guide.

1. Click on the ‘Hotlink Protection’ icon, which can be found in the Security section of your cPanel home screen.

2. In the ‘URL’s to allow access’ field, ensure that your own sites, including sub-domains are listed.

3. In the ‘Block direct access for these extensions’ field, enter all the file types you want to protect.

4. In the ‘Redirect request to this URL’ field, enter the URL to redirect anyone attempting to hotlink your files.

5. Click ‘Submit’ and Hotlink Protection is enabled

Installing FrontPage Extensions

To install FrontPage extensions, first you need to login to your cPanel home screen and then follow this guide.

Note: You only need to install these extensions if you intend to use Microsoft’s FrontPage to build your website.

1. Click on the ‘FrontPage Extensions’ link, which can be found in the Advanced section of your cPanel home screen.

2. Click on the ‘Install Extensions’ link.

Note: This will install the extensions on your main domain only, they will need to be installed seperately for any subdomains or addons.

3. To do this, click the ‘Go Back’ link and repeat the install process for any other domains.

Internal server errors

For PHP applications to access MySQL databases or upload (write) files to site folder(s), the file and/or directory access permissions almost always need to be set open enough for the application to do its work. Unfortunately, this also allows any user with access to the Web server to read and/or modify files. Website vandals take advantage of this exploit to modify both the user’s own website and other sites on the same server.

With suPHP, the file permissions can be set so that the user can only read the file, and the suPHP page can write in any location where the owner can write.

Solution: chmod folders to 755 instead of 777. Files need to be set to 644.

Managing a MySQL Database in phpMyAdmin

To manage a MySQL database using phpMyAdmin, first you need to login to your cPanel account and then follow this guide.

1. Click on the ‘phpMyAdmin’ icon, which can be found in the Database section of your cPanel home screen.

Note: This will open a new window showing the phpMyAdmin home screen.

2. On the left hand panel click on the database you wish to manage.

3. To save the database to your computer, click ‘Export’.

4. In the section titled Export, select the tables you wish to save or click ‘Select All’.

5. Select the ‘Save as file’ checkbox and then click ‘Go’

6. Select the ‘Save File’ checkbox and then click ‘OK’

7. You have now saved the database to your computer.

Note: We recommend that you save your database on a regular basis.

For further reading we recommend visiting the phpMyAdmin Documentation site at http://www.phpmyadmin.net/documentation/

or the phpMyAdmin Wiki at http://wiki.phpmyadmin.net/pma/Welcome_to_phpMyAdmin_Wiki

These pages can also be accessed from the links on the homepage of your phpMyAdmin.

Parking a Domain

A parked domain is an additional domain that points to your existing account, allowing visitors to view your website through the parked domain.

To park a domain, first you need to login to your cPanel account and then follow this guide.

1. Click on the ‘Aliases’ icon which can be found in the Domains section of your cPanel home screen.

2. In the ‘Create a New Alias’ field enter the domain you want to park.

3. Click on the ‘Add Domain’ button.

Note: The domain you want to park must be registered with a valid registrar and configured to point to your DNS servers.

Password Protecting A Directory

Password protecting a directory will require users to enter a username and password to access a folder within your website.

To password protect a directory, first you need to login to your cPanel account and then follow this guide.

1. Click on the ‘Password Protect Directories’ icon, which can be found in the Security section of your cPanel home screen.

2. In the pop up box. select ‘Document Root for’ and choose the domain which holds the directory you wish to protect and then click ‘Go’.

Note: It is important to note that if you password protect your webroot (the www directory) this will lead to the inability of your website to be displayed correctly.

3. Select the folder you wish to protect by clicking on its name.

4. Click the ‘Password protect this directory’ checkbox.

5. In the ‘Name the protected directory’ text box, enter the new name for the directory.

6. Click the ‘Save’ button to protect the directory.

Note: It is necessary to create at least one user and a password to access the directory.

7. Click the ‘Go Back’ link.

8. In the ‘Username’ text box, enter the name of the user.

9. In the ‘Password’ text box, enter a password for the user.

10. In the ‘Password (Again)’ text box, re-enter the password.

11. Then click the ‘Add/modify authorized user’ button to create and save the users details.

Note: You will need to repeat steps 8 to 11 for each additional user whom you wish to grant access to the password protected directory.

Redirecting Mail

Redirecting mail allows a copy of email sent to an address to be forwarded to another email address.

To Redirect Mail, first you need to login to your cPanel account and then follow this guide.

1. Click on the ‘Forwarders’ icon, which can be found in the Mail section of your cPanel home screen.

2. To set up a new forwarder, click the ‘Add Forwarder’ button.

3. In the ‘Address to Forward’ field, type the address of the email you wish to forward, ensure the correct domain is selected in the drop down box.

4. You then have 5 options to choose from:

Basic Options:

a) To ‘Forward to email address’ select this and enter the address to which the mail should be forwarded.

b) To ‘Discard with error to sender’ select this to discard incoming messages and send a failure notice to the sender.

Advanced Options:

a) To ‘Forward to a system user’ select this and enter the appropriate username of any user on the server.

b) To ‘Pipe to a program’ select this and define a path to the program.

c) To ‘Discard’ select this, and the message will be discarded, however be aware that this is not recommended as no failure notice is sent and the user will be unaware that the delivery has failed.

5. Click the ‘Add Forwarder’ button to set up and save your forwarder.

Redirecting a URL

To redirect a URL, first you will need to login to your cPanel account and then follow this guide.

1. Click on the ‘Redirects’ icon, which can be found in the Domains section of your cPanel home screen.

2. Select eitther Temporary or Permanent redirect.

Note: A temporary redirect will not update a visitors bookmarks, whereas a Permanent redirect will notify the visitor to update their bookmark.

3. Specify the URL you wish to redirect using the drop down box and text field.

Note: You can choose to redirect all domains by selecting ‘All Public Domains’ in the drop down.

4. Choose whether to redirect with or without the visitor adding the prefix www to the URL.

Note: Selecting ‘only redirect with www’ means only users who type www will be redirected, selecting ‘redirect with or without www’ means all users will be redirected, selecting ‘do not redirect www’ means user who type www will not be redirected.

5. Select the ‘Wild Card Redirect’ option if you want all files within a directory to redirect to the same filename in the new directory.

Example: If demo.com redirects to demo-new.com, then with Wild Card Redirect demo.com/images will redirect to demo-new.com/images.

6. Click the ‘Add’ button and your redirects will be saved and visible in the ‘Current Redirects’ field.

Note: You cannot edit a redirect, if you wish to then you need to delete and recreate it.

Updating your Contact Info

Updating your contact info allows you to change the main email address used to contact you regarding your website and add a secondary address, if you wish to.

To update your contact info, first you need to login to your cPanel account and then follow this guide.

1. Click the ‘Update Contact Info’ icon, which can be found in the Preferences section of your cPanel home screen.

2. Either alter your current email address or add a secondary one.

3. By default you will receive a message when any of the 3 criteria listed are reached, uncheck any boxes for which you do not want to be informed.

4. Click ‘Save’ to store the changes.

Note: It is recommended that you do not use email addresses associated with your website, in case your website’s email stops working.

Using File Manager

To use File Manager, first you will need to login to your cPanel account and then follow this guide.

1. Click on the ‘File Manager’ icon, which can be found in the Files section of your cPanel home screen.

Note: The File Manager interface will open in a new window. Using File Manager will enable you to upload files to your account, delete files, change file permissions etc.

2. To view your website files, click on the ‘public_html’ folder in the left hand pane. (if your folder is not visible click the ‘+’ next to home to expand the directory tree).

Create a new folder

1. To create a new folder, click the ‘New Folder’ icon in the toolbar at the top.

2. Give your new folder a name and click the ‘Create New Folder’ icon to create and save the folder.

Rename a folder

1. To rename a folder, click it to highlight it.

2. Click the ‘Rename’ icon on the toolbar.

3. Enter the new name and click the ‘Rename File’ icon.

Upload a file

1. To upload a file to your new folder, double click to open it.

2. Click the ‘Upload’ icon in the toolbar.

3. Click ‘Browse’ to search your computer for the file.

4. Click on the file you wish to upload and then click ‘Open’. (you can upload more files to this folder by repeating steps 3 and 4)

5. Click on the ‘Back’ icon to return to File Manager, where you will see your uploaded file.

Change Permissions of a file

1. Click the file you wish to amend to highlight it.

2. Click the ‘Change Permissions’ icon in the toolbar.

3. Either enter the permissions manually, or check the boxes to allow the permissions you require.

4. Click the ‘Change Permissions’ button to apply the changes.

Delete a Folder

1. Click the folder you want to delete to highlight it.

2. Click the ‘Delete’ icon in the toolbar.

3. Confirm the delete by clicking the ‘Delete File(s)’ button.

4. Your folder, including all files has been deleted, you can delete individual files in a similar way by highlighting them and then repeating steps 2 and 3.

Moving Files

1. You can move files by clicking them, then dragging and dropping them from the right pane to the desired folder in the left pane.

2. Or you can click the file you wish to move to highlight it.

3. Click the ‘Move File’ icon in the toolbar.

4. Type the path to the destination directory and click the ‘Move File(s)’ icon to confirm and move the file.

Using IP Deny Manager

The IP Deny Manager will allow you to block access to your website from a range of IP addresses.

To use IP Deny Manager, first you need to login to your cPanel account and then follow this guide.

1. Click on the ‘IP Deny Manager’ icon which can be found in the Security section of your cPanel home screen.

2. In the ‘IP Address or Domain’ field enter a single IP address or a range of addresses that you want to block.

3. Click the ‘Add’ button to save the details and block the IP’s.

Using Image Manager Scaler

The Image Manager Scaler will resize an individual image by allowing you to enter percentages to scale the image up or down.

To use Image Manager Scaler, first you need to login to your cPanel account and then follow this guide.

1. Click on the ‘Image Manager’ icon, which can be found in the Advanced section of your cPanel home screen.

2. Click on the ‘Image Scaler’ link.

3. Click on a ‘Folder’ icon to navigate to the directory which contains the image you want to rescale.

4. Click on the ‘Name of the Image’ you want to rescale.

5. You can either rescale the image by

a) Entering new width and height values, in pixels, in the ‘New Dimensions’ fields or

b) You can enter percentage values in the ‘Percent’ boxes.

Note: We recommend you keep the ‘Keep Aspect Ratio’ checked to avoid distorting the new image and that you save a copy of the original.

6. Click on the ‘Scale Image’ button to save the new image.

Using Image Manager Thumbnailer

The Thumbnailer allows you to view a small (thumbnail sized) version of any images in a directory on your site.

To use Image Manager Thumbnailer, first you need to login to your cPanel account and then follow this guide.

1. Click on the ‘Image Manager’ icon, which can be found in the Advanced section of your cPanel home screen.

2. Click on the ‘Thumbnailer’ link.

3. Click on a ‘Folder’ icon to navigate to the directory you want to thumbnail

4. Click on the ‘Folder Name’ to create thumbnails for the images in the directory.

Note: The Thumbnailer application will not resize individual images.

5. In the ‘Scale Percent’ fields, set the percentage to which the images will be reduced.

Note: We recommend you keep the ‘Keep Aspect Ratio’ checked to prevent images from becoming distorted.

6. Click the ‘Thumbnail Images’ button to create the thumbnails which will be placed in a new folder as a sub directory of the original.

Note: The new folder can be accessed through the File Manager.

Using Index Manager

Using Index Manager, it is possible to define how a specific directory index will appear to those who access it on the web. When accessing a directory (rather than a page) on your site, a visitor will typically see the index page for that directory. If no index page exists, the browser will display a list (or index) of the files in that directory, this can potentially be a security risk.

To use Index Manager, first you need to login to your cPanel account and then follow this guide.

1. Click the ‘Index Manager’ icon, which can be found in the Advanced section of your cPanel home screen.

2. If the File Manager Directory Selection pop-up appears, check that the correct domain is showing and that ‘Document Root for’ is selected,

3. Click ‘Go’ to access your website folders.

4. Select the folder you wish to amend, you will now have 4 options to choose from.

a) Default System Setting – allows the contents to be shown.

b) No Indexing – does not allow the contents to be shown.

c) Standard Indexing – prevents browsers from viewing directories that do not contain image files.

d) Fancying Indexing – prevents browsers from viewing directories that do contain image files.

5. As we do not want the contents of our directory to be shown, select the ‘No Indexing’ option.

6. Click the ‘Save’ button and your directory contents can no longer be viewed.

7. To allow viewing in future, repeat steps 4 to 6, selecting the ‘Default System Setting’ in step 5.

Using Web Disk

Web Disk is an application which allows you to easily drag and drop files to your hosting account, using your computer’s operating system.

To use Web Disk, first you need to login to your cPanel account and then follow this guide.

1. Click on the ‘Web Disk’ icon, which can be found in the Files section of your cPanel home screen.

2. In the ‘Login’ field enter the username you wish to use.

3. In the ‘Password’ field enter your password.

4. In the ‘Password (Again)’ field re-enter your new password.

Note: You will see the strength of your password, if you are unable to think of a secure password, we suggest that you click the Password Generator button and use its suggestion.

5. Click the ‘Create’ button to create your web disk account.

6. Click the ‘Go Back’ link, your new account will be listed under the Web Disk Account Management section.

7. Click the ‘Access Web Disk’ link of your new account.

8. From the drop downs, choose your operating system.

9. Save the file to your desktop and then double click it to launch Web Disk.

Using cPanel Shortcuts

cPanel provides a quick and easy method to access your Login page or Webmail Login page by creating shortcuts.

To use cPanel shortcuts, first you need to login to your cPanel account and then follow this guide.

1. Click on the ‘Shortcuts’ icon, which can be found in the Preferences section of your cPanel home screen.

2. Drag and drop the link you require to your desktop or toolbar and a shortcut will be automatically created.