Web Hosting Knowledge Base

HostXNow’s Official Web Hosting Knowledge Base provides latest updates on HostXNow’s Web Hosting, Cloud, Reseller, VPS, Dedicated Server and Backup services. Also includes information regarding domains, SSL and website maintenance.

phpMyAdmin Series

Becoming Familiar with Databases in phpMyAdmin To familiarise yourself with databases in phpMyAdmin, first login to phpMyAdmin and then follow this guide. 1. From the first screen, you will have access to your databases, which are listed on the left. 2. Clicking a database name will show a list of tables in the database on …

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FTP

Configuring your Site in Cute FTP To configure your site in Cute FTP, first you need to open the application and then follow this guide. 1. Click on the ‘Site Manager’ icon on the toolbar. Note: This is usually the first icon on the left. 2. To create a folder for your new site, right click on ‘General FTP …

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DNS Changes

Making DNS Changes at HostXNow.com First of all, just in case you are asking What are nameservers? Now that is out of the way. To make DNS changes at HostXNow.com, login to your customer account at https://clients.hostxnow.com/clientarea.php and then follow this guide. 1. Click ‘Domains’ 1. Click on the little triangle (drop-down menu) next to the domain you would …

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Create Private Nameservers

Create Private Nameservers First of all, just in case you are asking What are nameservers? Now that is out of the way. When creating private nameservers, you will need to register a minimum of two. To register private nameservers with hostxnow.com, login to your customer account at https://www.hostxnow.com/clients/clientarea.php and then follow this guide. 1. Click ‘Domains’ 1. Click on …

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cPanel

Accessing Webmail Webmail is a means of accessing your email accounts through a web browser, which gives you the opportunity of dealing with your emails from any computer with an internet connection. To access Webmail, first you need to login to your cPanel account and then follow this guide. 1. Click on the ‘Webmail’ icon which can …

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An Introduction to cPanel

What is cPanel cPanel is a web hosting control panel that provides a graphical interface and automation tools designed to simplify the process of hosting a web site. It simplifies tasks such as: Uploading and managing web pages; Creating email accounts; Installing web-based applications like blogs, shopping carts, and forums; Backing up data; Protecting a …

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Sales FAQ

Are your servers Unix / Linux, or Windows NT? All our servers run on CloudLinux/CentOS 6/7 Linux, which is identical to Red Hat Enterprise Linux. Can I get a static or dedicated IP address? You can apply for a dedicated IP for our VPS Hosting services by contacting our billing department and asking for a dedicated …

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Misc

How do I Enable, Disable, or Flag LiteSpeed Cache (LSCache) for WordPress? All of HostXNow’s Shared, Reseller and Cloud hosting plans support the LiteSpeed Cache for WordPress (LSCWP) plugin at no additional cost. This plugin drastically improves the performance of WordPress installations in our environments. In addition to our systems automatically attempting to optimize your sites with …

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Getting Started

Account Migrations About Account Migrations HostXNow can migrate all of your cPanel accounts free of charge from your previous host to HostXNow. This includes all your cPanel settings such as FTP accounts, mail accounts, databases, subdomains and other cPanel settings. How The Migrations Department Works Our migrations department works on a queue based system and …

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Accounts and Billing

Do you send out invoices? HostXNow billing department automatically sends out an invoice 14 days before it is actually due. This gives the client plenty of time to look, respond, and act upon the invoice. It is optional to pay the invoice but note that unpaid invoices will result in the suspension of services. We …

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