Migrating cPanel accounts to new server (Investigating)
  • Priority - Critical
  • Affecting Server - cPanel (UK1)
  • We are migrating accounts from London server to new higher spec server, and so we will be restoring the backups from today from our backup server to the new server. As we use a DNS cluster, the domains should automatically load from the new server after DNS propagation.

    IF you are pointing to any of your websites via WWW A record at your domain register or CDN provider like Cloudflare, be sure to update the IP to the new server IP: 51.75.169.216

    We apologise for any inconvenience caused by this but rest assured that we are doing what is necessary to ensure the least minimum downtime for your websites

    All cPanel accounts have transferred to the new server.

    UPDATE: we are aware that Resellers are not able to create new cPanel accounts. We are checking this with cPanel as it seems to be a bug with the software.

    UPDATE 2: cPanel said they have a few open cases about resellers not being able to create packages with unlimited quotas and overselling enabled. 

    We are waiting for cPanel to release a fix for this.

     

     

  • Date - 29/11/2018 06:10 - 29/11/2018 11:40
  • Last Updated - 30/11/2018 21:30