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Can I pay monthly?Yes, you may pay monthly. Although we recommend you choose the Yearly billing cycle as it...
Do you send out invoices?HostXNow billing department automatically sends out an invoice 10 days before it is actually...
How do I get a refund?If our services did not exceed your expectations, you can request to receive a full refund within...
How do you handle Chargebacks?We do not tolerate any form of chargebacks. If any chargebacks have been made against...
How long do you keep unpaid invoices in the system?Invoices are generated 5 days before the official due date. Payment must be made by the due...
How long does it take to process a refund?If a request for a refund has been approved please allow 3 to 7 business days for the refund to...
What Payment Options do I have?We accept payment by credit or debit card, processed through PayPal to ensure your security and...
Will the price of my hosting account ever change?We provide a price-freeze guarantee. You never have to pay more than the initial amount you...
