Knowledgebase
The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
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 Can I pay monthly?Yes, you may pay monthly. Views: 62 |
| Do you send out invoices? HostXNow billing department automatically sends out an invoice 7 days before it is actually... Views: 112 |
| How do I get a refund? If you would like a refund of your services for any reason, please check our Terms and... Views: 116 |
| How do I pay? We accept payment by credit or debit card, processed through PayPal to ensure your security... Views: 116 |
| How do you handle Chargebacks? We do not tolerate any form of chargebacks. If any chargebacks have been made against... Views: 93 |
| How long do you keep unpaid invoices in the system? Invoices that are marked unpaid by our current clients with an already active hosting account... Views: 99 |
| How long does it take to process a refund? If a request for a refund has been approved please allow 3 to 7 business days for the refund to... Views: 109 |
| Is tax included with my monthly or yearly plan? Yes, tax is included within the price. Views: 61 |
| What Payment Options do I have? We only accept paypal, this is also the safest way for you. Views: 139 |
| Will the price of my hosting account ever change? We provide a price-freeze guarantee. You never have to pay more than the initial amount you... Views: 139 |
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