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Knowledgebase

The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

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Articles

Article Are there any hidden costs, or setup fees?
No.
Views: 77
Article Are you a Reseller?
No, we're not resellers. We have full root access to our servers!
Views: 48
Article Are your servers Unix / Linux, or Windows NT?
All our servers run on CentOS 5 Linux, which is identical to Red Hat Enterprise Linux.
Views: 71
Article Can I get a static or dedicated IP address?
You can apply for a dedicated IP by contacting either our billing or support departments and...
Views: 125
Article Can I view your server uptime stats?
Yes you may. All our server uptime stats are located here
Views: 76
Article Can you install a script on my account?

Views: 57
Article Do you allow Adult Content?
We allow websites with legal adult content only. We do not allow pornographic or...
Views: 92
Article Do you allow sites to advertise for money, on their web site?
Yes, we allow sites to have commercial advertisements.
Views: 76
Article Do you offer an affiliate program?
Yes we do! Please click here to signup.
Views: 74
Article How can I restore my account backup from my old host?
If you have a backup of your account that has been generated by cPanel, we can restore it for you...
Views: 49
Article How can I test your connection?
You can test our connection speed by downloading one of our SpeedTest files at:...
Views: 85
Article How do I upgrade my account?
If you are looking to upgrade your package, please login to your HostXNow Client account, view...
Views: 101
Article How long does it take to setup my account?
Your account will be setup automatically within 10 minutes of ordering.
Views: 79
Article Internal server error with 777 chmodded folders and files
For PHP applications to access MySQL databases or upload (write) files to site folder(s), the...
Views: 55
Article What control panel do you use and do you have a demo?
The control panel we use is called Cpanel. A demo of Cpanel can be found here
Views: 78
Article Will you help me move my account from my other cPanel Server?
If you are using cPanel control panel on your old hosting account, then we can transfer all your...
Views: 126
Article Will you place ads on my site?
We will NOT place ads on your site.
Views: 74

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Supported

  • apache
  • centos
  • cpanel
  • softaculous
  • shoutcast
  • mysql
  • perl
  • php
  • Ruby on Rails
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