Knowledgebase

Are you a Reseller?
No, we're not resellers. We have full root access to our servers!

Are your servers Unix / Linux, or Windows NT?
All our servers run on CloudLinux/CentOS 5 Linux, which is identical to Red Hat Enterprise Linux.

Can I get a static or dedicated IP address?
You can apply for a dedicated IP by contacting our billing department and asking for a dedicated...

Can I view your server uptime stats?
Yes you may. All our server uptime stats are located here.

Do you allow Adult Content?
We allow websites with legal adult content only. We do not allow pornographic or...

Do you allow sites to advertise for money, on their web site?
Yes, we allow sites to have commercial advertisements.

Do you offer an affiliate program?
Yes we do! Please click here to signup.

How can I restore my account backup from my old host?
If you have a backup of your account that has been generated by cPanel, we can restore it for you...

How can I test your connection?
You can test our connection speed by downloading our SpeedTest file at:...

How do I upgrade my account?
If you are looking to upgrade your package, please login to your HostXNow Client account, view...

How long does it take to setup my account?
Your account will be setup automatically within 10 minutes of ordering.

Internal server error with 777 chmodded folders and files
For PHP applications to access MySQL databases or upload (write) files to site folder(s), the...

What control panel do you use and do you have a demo?
The control panel we use is called Cpanel. A demo of Cpanel can be found here

Will you help me move my account from my other cPanel Server?
If you are using cPanel control panel on your old hosting account, then we can transfer all your...

Will you place ads on my site?
We will NOT place ads on your site.

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